Suggestions and complaints
We recommend that you report your complaints and suggestions to us by emailing to firstname.lastname@example.org.
If this does not lead to a solution, it is possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file your complaint via the European Union platform.