• Ordered before 3PM, shipped the same workday *
  • Satisfied customers around the globe
  • Free shipping from €200,- to many countries!


How can I (partially) return my order?

If you are not completely satisfied or if the product arrives damaged, we are very sorry and we offer you the opportunity to return the product without giving any reason. You have 14 days to register for return and after this notification you have another 14 days to return the ordered parts to us.

You do this by returning the product in its original condition, unused, with all accessories and in the original packaging to our warehouse:


Returns Team

Tasstraat 25

6905TE Zevenaar

The Netherlands

It’s your own choice which parcel service you use for the shipment, however we do recommend a tracked service. We assess your return shipment after receipt and if approved, we will refund the order amount including shipping costs to your account within 14 days.

Can I return an order at your warehouse?

No, our warehouse is not a visiting address. Collection and return is therefore not possible at our warehouse.

Do I have to pay the delivery costs myself if I (partially) return my order?

Yes, the costs of a return shipment are for your own account.

What is the status of my return?

When the returned parts have arrived and checked with us, you will receive an email confirmation. After this confirmation, we will pay you the purchase price of the return shipment, as well as the shipping costs thereof, within 14 days.

Cancellation form
Here you can download our cancellation form (PDF)

To view the cancellation form you need Adobe Acrobat Reader. You can download it here, completely free of charge:

adobe acrobat

Sidebar EN
Not found what you are looking for?
Use our extensive search engine!

Request for a quote

Not found a specific refrigeration part? Or do you need a large number of pieces and are wondering when we can serve you?

Request quote
  • 10 years experience
  • Global delivery on request
  • 14 days reflection period
  • An intra-Community supply on request

Your one-stop HVAC shop!

Over the many years we are active in the refrigeration and air conditioning sector, we have seen the HVAC world changing rapidly from solely local technical service providers towards a global digitized parts market. Besides that, do-it-yourself is nowadays very well possible for some easy HVAC repair or maintenance work.

Last but not least, based in the Netherlands, we have extensive experience in exporting and shipping refrigeration parts towards many countries around the globe. Ask for your non-committal offer and be surprised about the benefits of working with refrigerationmarket.com!

Read more