How can I search for a part on refrigerationmarket.com?

You can search on refrigerationmarket.com in two ways:

• By entering the details of your part in the red search bar, which can be found in several places on our site. You press the magnifying glass and the system then shows all products corresponding to your search.
• By using our handy filters within our product page ‘All refrigeration parts’ and narrow down by filtering on type, category and brand to get to your desired spare part.

If you have not yet found the part you are looking for via the above search options, you can always contact us for a non-committal quotation. You can also fill in our contact form, or send an email to info@refrigerationmarket.com.

Until what time can I order?

Whenever you like! 24 hours a day, 7 days a week you can order at www.refrigerationmarket.com.

If you order before 3PM CET on a working day, you will normally receive your order the next working day. Naturally, this information does not apply to products whose delivery time is longer than 1 day.

What are the terms of delivery?

Please check our general terms & conditions for this.

Can I pick up an order from your warehouse?

No, our warehouse is not a visiting address. Collection and return is therefore not possible at our warehouse.

Will I receive an order confirmation?

Yes, you will receive an order confirmation immediately after completing your order at the email address you provided.

I have placed multiple orders. Can I merge these?

No, your order will be processed automatically after placement, to guarantee a speedy delivery. Your orders cannot therefore be combined.

Can I cancel my order?

No, orders that have been placed and paid can no longer be canceled. You can, however, register your order for return after receipt, without giving any reason, and within 14 days.

Are the prices of the items on Koelonderdelen.nl including VAT?

No, the prices of all our articles are exclusive of VAT. In your shopping cart you will see the total amount including shipping and VAT.

I am an entrepreneur from another EU country. Can you provide me with an intra-Community supply?

Certainly! Please contact us by means of our quotation form or directly via info@refrigerationmarket.com. If, in addition to the desired parts, you also state your name, address and VAT number, we will immediately provide you with a quotation with intra-Community delivery.